Augeo Customer Testimonials : Club Med


Club Med

Club Med: Improved visibility with Augeo

"With Augeo, we gain better visibility over our projects and activities while obtaining productivity gains, thanks to a fully integrated solution".

Jean-Yves CORRE,
Club Med IT Manager

The organization

Since introducing the concept in 1950, Club Med has been the world leader of the allinclusive holiday. Today, Club Med operates hundreds of resorts within 40 countries around the world.

With a turnover of €1.7 billion and a workforce of 20,000 people, Club Med welcomed almost 1.7 million customers to its resorts in 2007

The challenge

In 2004, Club Med announced its new strategy to up-market its products. In the midst of mounting global competition and increased pressure to deliver more services with fewer resources,

Club Med decided that implementing a robust project and portfolio management solution would be an essential part of a successful strategy to deliver new offerings on time and on budget.

The solution

To meet these objectives, Club Med looked inward to its IT staff to implement operational and process enhancements that would lead to improvement in key performance indicators, such as operating margins and productivity.

The objective was to utilize a comprehensive solution ranging from project follow-up to internal/external resource management and even financial control.

After evaluating several software solutions, Club Med decided on Augeo.

Club Med relies today on Augeo to manage its IT projects, resort information system and Marketing department. Augeo Software provides Club Med with complete project visibility and efficient resource management. The solution is used to manage resource workloads, project investments, and external companies’ activities providing greater control and, ultimately, greater customer satisfaction.


"Thanks to Augeo, we have global visibility over our strategic projects by monitoring them according to costs, deadlines, risks, quality and by controlling the initial ROI". The Augeo solution allows Club Med to analyze its projects according to such criteria as Capacity, ROI, Project Importance and Allocated Resources, , comments Club Med IT Manager Jean-Yves Corre.

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